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Alishea Wynn • January 11, 2024

 Photo by John McArthur  on Unsplash

Improving Psychological Safety for Black Women in the Workplace through Mentorship

 I started this post amid a career crisis. I was working in higher education and had a challenging time finding my place within the institution. I describe it as an institution rather than an industry because of some of the hostility I experienced. There was an unwillingness to change or accept diverse perspectives. Most of the Black people and people of color I had relationships with had a low sense of belonging. There was no mentoring program for staff members. There were virtual discussions about the lack of inclusion and belonging for Black, Indigenous, People of Color (BIPOC) faculty and staff members, but there was little action implemented by administration during my time at the university. While there were a few affinity groups and a division for diversity, it was my experience that the mental and emotional well-being of faculty and staff were not priorities for administration.


Several experiences inspired me to start this post. One was my participation in an ethnic studies course and how race factors into our work experiences, if we take notice or not. The course highlighted the stories, trials, and triumphs of historically excluded folks and their plight of recognition and respect by the dominant culture. For instance, one of the class readings focused on the Combahee River Collective from a Black feminist perspective and the authors’ assessment of Black women’s experiences as a the “historical reality of Afro-American women’s continuous life-and-death struggle for survival and liberation" (Collective, T.C.R. 2014). The statement rang true for me in my experience at the university and provided a reminder of previous jobs where the experiences left me feeling as if I were in constant survival mode to maintain a sense of mental and emotional well-being.


Another event I attended was a lecture on Black women in higher education. Attending the lecture was one of the most validating experiences for me. Hearing how Black women must always prove themselves worthy despite their accolades, how they are dismissed, and how there aren’t many opportunities to receive mentorship resonated with me. I went back to my office feeling empowered and inspired. Other experiences that were validating included other courses in ethnic studies, and meeting with Black women who shared similar experiences.


During my higher education experience, I had more informal mentoring relationships; mostly Black women and men who offered advice and went out of their way to be cheerleaders for other Black women and men to help them feel less alone at the institution. Having those experiences encouraged me to open my laptop and capture my thoughts on my experience and the importance of not only mentoring staff members, but Black women in particular.


According to Lean In’s 2020 The State of Black Women in Corporate America, it states that Black women are less likely to be promoted and are more likely to have their successes discounted. These experiences can contribute to low self-worth and high isolation in the workplace, which can have an adverse impact on mental and physical well-being if they aren’t addressed in a productive manner. In my own experience, I’ve had to reframe how I view mentoring relationships in my personal and professional life. If I relied on the traditional method, I would forever feel like a failure because traditional methods of mentoring don’t work for my personality. To start, I’m very independent which can either benefit me or hinder me depending on the situation. Any time that I have tried to start a mentoring relationship with me as the mentee, either folks didn’t respond or the expectations I had weren’t met. I expected people to guide me along a journey - instead, I got a lot of questions about things I’ve already considered or the popular, “What do you want to do?” As I reframed my view and the people I’m around, there are fewer questions presented and more conversations that help me process information. There have also been instances where I inadvertently took on the role of mentor, giving guidance and advice. Those interactions left me feeling hopeless, mostly because of the expectations I previously held from stories I’ve heard of other mentor/mentee relationships.


In prior roles, I realized some of the deficits neglecting mentoring leaves on staff. There’s a lack of morale, support, opportunities for growth and learning in the industry, as well as development as an individual contributor. In my own experience, I’ve had supervisors ask me what I wanted without providing any guidance. I wasn’t aware of what opportunities were available in the organization and often brought up the issue to supervisors - how can I know what’s available when there’s gatekeeping in administration? Yes, there were moments when I could’ve been more proactive. Yet, this was an opportunity when mentoring at work would’ve been beneficial. I was often made to feel as if I had to guide my own ship and be my own captain. It has its advantages and disadvantages, but often disadvantages because there were missed opportunities for projects at work. I also noticed there was a dearth of office etiquette from staff and interns.


There were complaints against staff members that displayed a lack of empathy and consideration from different personalities, work styles, and diverse backgrounds. In one instance, there was a complaint against a staff member because an intern felt the staff member didn’t engage with her on a personal level in a way that she would’ve liked, but instead of having a conversation, animosity and tension built up until it was nearly too late. The staff member who received the complaint was told to be the bigger person, while there was no accountability shared across the team for why the complaint occurred in the first place. After witnessing the incident, I decided to implement a mentoring program at the job that included a concise plan on how mentors would be selected for mentees and the expectations of both. Unfortunately, I resigned before I could see it implemented, but I did my part.


My reason for introducing the mentoring program was multifaceted. In addition to the reasons I previously mentioned, I understand its role in providing personal and professional development, professional advancement, and an improved sense of belonging in the workplace. I knew the void that I experienced as a Black woman and wanted to help provide opportunities for other Black women to have a sense of purpose and psychological safety in the workspace. In Creating Psychological Safety for Black Women at Your Company, Agbanobi and Asmelash (2023) discussed how Black women feel they have allies in the workplace, and there’s a permanence of alienation and devaluation experienced by Black individuals in corporate offices. With these experiences permeating work, mentorship can serve as an avenue for allyship, advocacy, and a sense of belonging for Black women.

Why Specifically Address Mentorship for Black Women


Agbanobi and Asmelash (2021) addressed several vital points that correlate with why I decided to address mentorship for Black women in the workplace. First, they highlight the mental and emotional stress that Black women experience in the workplace due to no fault of their own. Sometimes, it’s Blackness that is seen as the fault and not the individual. In my personal experience, I shared with colleagues how I wouldn’t even be acknowledged on campus unless I wore my name badge and how my voice was silenced in the department. It was stressful to have a supervisor state that they avoided me because someone else told them I wanted to be left alone, so they took it and ran with it to avoid their own discomfort with Black women. I experienced microaggressions often by having professional boundaries violated or being unsupported by colleagues when I experienced a death in my family.    Thankfully, I had informal mentorship relationships with other Black women on campus who expressed their concern and support for some of those experiences.   It’s important that Black women have a support system in the workplace due to the sexism and racism they are prone to experiencing at work. Through mentorship, Black women can gain guidance and support from a trusted individual to help them feel included, accepted, valued, heard, and seen. Having a supportive mentor can help to increase their sense of belonging and can help Black women navigate challenges in a meaningful way. 

Further Considerations


While this information may be new to some, or dismissed by others, it’s imperative that I include a discussion on making good choices versus having good choices. The reason I’m including this portion is to posit the impact of choice individuals may or may not have in the workplace.

Making Good Choices vs. Having Good Choices


In the show, Little Fires Everywhere, there was a point at which the characters portrayed by Kerry Washington and Reese Witherspoon were debating life choices. At one point, Reese’s character states, “I made good choices.” That statement was countered by Kerry’s character who told her she didn’t make good choices, she had good choices. That was a powerful statement. My take on the interaction was that people can say they made good choices when they had access to resources, mentors, few educational and financial barriers (really, if any), and other people in their circle who could support them and were invested in their success. In that case, those could be seen as good things to choose from. Good being subjective, but in the context of success and mobility in society, having stability with housing, food access, transportation, medical care, and financial resources looks different than someone who had structural barriers to overcome. It would behoove us to dismiss how racial and systemic barriers, access to relational capital, and the impact of supportive mentors can be advantageous in a person’s personal and professional life.  

Articles and Book Recommendations

The following articles and book recommendations are listed to provide an insight into Black women’s experiences in the workplace for readers to gain knowledge and appropriately advocate for Black women in their workplaces. It’s my hope that these resources are used as learning tools to support Black women, and not tools to further oppress Black women experiences.


Articles

  • Creating Psychological Safety for Black Women at Your Company (Agbanobi and Asmelash). Harvard Business Review, 2015. https://hbr.org/2023/05/creating-psychological-safety-for-black-women-at-your-company
  • Mentorship in the Black Community: What Companies Need to Know (Briggs). Medium, 2021. https://nicole-92644.medium.com/mentorship-in-the-black-community-what-companies-need-to-know-9cc61feecdfc
  • The Combahee River Collective Statement. United States, 2015. Web Archive. https://www.loc.gov/item/lcwaN0028151/.

 

Books

  • Hood Feminism: Notes from the Women That a Movement Forgot (2020) by Mikki Kendall
  • I’m Not Yelling: A Black Woman’s Guide to Navigating the Workplace (2022) by Elizabeth Leiba
  • I’m Still Here: Black Dignity in a World Made for Whiteness (2018) by Austin Channing Brown
  • Rest Is Resistance: A Manifesto (2022) by Tricia Hersey
  • The Color of Emotional Intelligence: Elevating Our Self and Social Awareness to Address Inequities (2023) by Farah Harris
  • Unbound: My Story of Liberation and the Birth of the Me Too Movement (2021) by Tarana Burke

About Alishea Wynn

Alishea Wynn

Alishea Wynn is a Community Impact Manager at the United Way of Greater Toledo impacting change in Northwest Ohio. When she's not working tirelessly to improve the lives of others, you can find Alishea indulging in her passion for reading. She believes that books have the power to inspire, educate, and empower individuals to make a positive impact in their own lives. 


Alishea's commitment to giving back extends beyond her professional role. As an active volunteer, she regularly donates her time and energy to her role as a Community Advisory Board Member for Queens Village Toledo through educational and community engagement activities, and most recently at Metroparks Toledo. With a contagious enthusiasm for creating positive change, Alishea is committed to diversity, equity, inclusion, and accessibility in her community. 

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Disclaimer: Content on this blog is authored by multiple sources. While we do make every attempt to proofread and fact-check, unless authored our staff, the views expressed do not necessarily reflect those of the Institute for Diversity Certification (IDC), Inc.

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It also includes broadening your recruitment efforts by sourcing candidates from various networks and educational institutions, ensuring a broader pool of diverse talent. Resolution: In 2025, commit to reviewing and updating your recruitment policies to eliminate bias. Tasks include revising job descriptions to avoid gendered language, ensuring diverse interview panels and leveraging technology to reduce human bias in candidate selection. Also, aim for measurable diversity goals in your hiring processes. 2. Support Employee Resource Groups (ERGs) ERGs can be powerful tools for fostering inclusion and belonging in the workplace. These groups give employees from underrepresented backgrounds a voice and a platform to advocate for their needs. They can also be instrumental in shaping DEI policies, ensuring that initiatives are grounded in employees, real experiences. Resolution: Invest in and support your organization’s ERGs. You should provide adequate funding for these groups and provide access to leadership for mentorship and advocacy. Encourage ERGs to play an active role in shaping company policies, organizing events and offering professional development opportunities to their members. You can also offer a platform for ERGs to share their initiatives with the broader organization, promoting awareness and engagement. 3. Foster Inclusive Leadership Development Diversity at the entry level is important, but inclusion in leadership roles is equally vital. Diverse teams show 87% better decision-making results and produce more successful business outcomes. Diverse perspectives at the top of an organization lead to more innovative ideas, better team performance and greater employee engagement. Resolution: Create leadership development programs specifically designed to nurture diverse talent. You can include mentoring, equitable access to training and opportunities for underrepresented employees to take on high-profile projects. Building a pipeline of diverse leaders will sustain DEI efforts in the long term. This resolution is crucial for fostering long-term systemic change within your organization. 4. Measure and Hold Accountability for DEI Goals DEI progress is not always easy to measure, but it is critical for businesses to set clear, quantifiable goals. Without measurement, DEI efforts can lack direction and impact. Without precise data, it's difficult to gauge the effectiveness of your strategies and pinpoint areas that need improvement. Resolution: In 2025, establish clear DEI metrics to measure progress. These should include employee satisfaction surveys, retention rates for diverse employees and the representation of underrepresented groups at various organizational levels. Holding yourself and your team accountable will ensure that DEI initiatives are more than just a set of aspirations. Establishing regular reviews and transparent reporting of DEI progress will ensure that goals are met. 5. Promote Mental Health and Well-Being for All Employees More people now than ever are focused on mental wellbeing — in fact, more than a third of a third of Americans made Americans made New Year’s resolutions to improve their mental health. DEI efforts should extend to this aspect, as it is essential to fostering an inclusive work environment. Mental health positively affects job performance , and mental health support helps all employees — especially those from underrepresented groups — feel valued and understood. Resolution: Commit to enhancing your organization’s focus on mental health and well-being in 2025. You could offer mental health days, ensure employees have access to mental health resources and create an environment where employees feel comfortable discussing mental health challenges without fear of stigma. Promoting mental health initiatives supports DEI and increases retention and overall workplace satisfaction. 6. Commit to Ongoing DEI Education and Awareness As DEI initiatives evolve, so should the education provided to employees. DEI education should go beyond one-time training and become a continuous, company-wide priority. Ongoing DEI education helps employees understand the nuances of diversity, fosters an inclusive culture and encourages behaviors that reflect company values. Resolution: In the new year, commit to providing regular DEI training and resources for all employees. Cover topics like unconscious bias, cultural competence and inclusive leadership. Additionally, create space for open dialogue about DEI within the organization, encouraging employees to share their experiences and learn from each other. Interactive workshops and real-life case studies can reinforce the importance of inclusivity and equip employees with the tools to implement DEI in their day-to-day work. A Year of Meaningful DEI Action In 2025, business leaders must take deliberate and strategic actions to advance DEI within their organizations. By committing to inclusive recruitment practices, leadership development, continuous education, measuring progress and supporting employee well-being, businesses can create a more equitable and inclusive workplace. The new year offers an opportunity to set meaningful DEI resolutions that can lead to long-lasting change. It’s time to take action — your employees, customers and business will thank you for it.
By IDC Staff January 20, 2025
Today, we pause to reflect on the life, vision, and enduring legacy of Dr. Martin Luther King Jr., a champion of equality, civil rights, and justice. His unwavering commitment to dismantling systemic barriers and creating a society rooted in inclusion and compassion inspires the work we do every day at the Institute for Diversity Certification (IDC)®. Dr. King once said, “Injustice anywhere is a threat to justice everywhere.” These powerful words remind us that the pursuit of diversity, equity, inclusion, and accessibility (DEIA) is not just a professional calling—it is a moral imperative that extends to every corner of our lives. MLK’s Impact on DEIA Dr. King’s leadership in the civil rights movement laid the groundwork for many of the principles that guide modern DEIA efforts. His vision of a world where people are judged by the content of their character rather than the color of their skin resonates deeply with our mission to foster equitable workplaces and inclusive communities. As DEIA professionals, we stand on the shoulders of this transformative leader, continuing his work by advocating for marginalized voices, dismantling systemic inequities, and creating spaces where everyone belongs. How We Can Honor His Legacy Honoring Dr. King’s legacy goes beyond remembrance; it requires action. Here are a few ways we can continue his work in our DEIA practices: Educate and Reflect Take time to learn about the systemic barriers Dr. King fought to overcome. Reflect on how these barriers persist today and what role you can play in challenging them. Advocate for Equity Identify inequities within your organization or community and lead efforts to address them. Speak up when you see exclusionary practices and champion policies that promote fairness and accessibility. Foster Meaningful Dialogue Create opportunities for open and honest conversations about race, equity, and inclusion. Encourage diverse perspectives and actively listen to understand and learn from others. Commit to Service Dr. King emphasized the importance of serving others. Volunteer, mentor, or support initiatives that uplift underrepresented communities. Moving Forward Together At IDC, we are committed to advancing Dr. King’s vision by empowering DEIA professionals with the tools, knowledge, and resources to drive meaningful change. Let us remember that this work is not just about compliance or checking boxes—it is about creating a world where every individual has the opportunity to thrive. On this MLK Day, let’s recommit ourselves to the ideals of equity, inclusion, and justice. Together, we can transform Dr. King’s dream into a lasting reality. How are you honoring Dr. King’s legacy in your work and community? Share your thoughts and initiatives in the comments below. Let’s inspire one another to lead with purpose and passion.
By IDC Staff January 18, 2025
At the Institute for Diversity Certification (IDC)®, we are constantly inspired by the dedication, passion, and commitment of our members and those pursuing certification. Your efforts are shaping the future of Diversity, Equity, Inclusion, and Accessibility (DEIA), and today, we want to take a moment to celebrate YOU! Your Commitment Drives Change Choosing to pursue an IDC certification—whether the Certified Diversity Executive (CDE®) or Certified Diversity Professional (CDP®)—is a bold decision. It requires a deep commitment to learning, growth, and advocating for a more inclusive and equitable world. By investing in this journey, you are setting a new standard for leadership in DEIA and positively impacting organizations worldwide. Your commitment is not only transforming your career but also contributing to the broader DEIA movement. Each step you take in this program propels you toward becoming an even stronger advocate for change. We are truly inspired by your dedication. A Community of Leaders and Innovators As IDC members and certification candidates, you represent a network of visionaries committed to making workplaces and communities more inclusive. Whether you’re preparing for your certification exam, participating in our webinars, or engaging in our Communities of Practice, you are part of a dynamic and supportive group of leaders. Every insight you share, every strategy you implement, is building a better future for all. Together, we are creating a stronger, more inclusive DEIA ecosystem, and we couldn’t be more proud of the role you’re playing. Thank You for Choosing IDC On behalf of the entire IDC team, we want to extend our deepest gratitude for choosing IDC as your partner in this important journey. Your hard work, perseverance, and drive are what make this community so special. To those who have already earned your certifications—congratulations! Your accomplishments are a testament to your dedication and passion for DEIA. To those of you still working toward your certification—stay inspired, stay focused, and know that we are here to support you every step of the way. Let’s continue to push boundaries, break barriers, and create workplaces where everyone feels seen, heard, and valued.
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